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When starting a small business, there are many factors to consider. One thing you need to think about is how you’re going to communicate with your clients.
Although some businesses can get away with just offering email or live chat customer service, it’s still considered a good idea to offer a phone number for clients to contact. However, your options in this area might be limited. A VoIP is a great option for any small business looking to offer a connection for clients. Here are a few great reasons why.
The Lowest Cost
When it comes to traditional business phone options, a VoIP tends toward offering the best quality at the lowest cost. Compared to landlines and mobile phone services, a VoIP almost always leads in price:
- Landline With PBX: $800-$1,000 yearly
- Cellphone: $720-$960 yearly
- VoIP: $300-$480
These guidelines are just general; it’s definitely possible for you to find a provider that charges less, or to end up with one that charges more. Even in VoIP, you can find cheaper options; VoIP from Ooma is $239 per year.
Better Connectivity
Connectivity in a wireless context is only one of the things you need to think about for connectivity. Obviously, it’s important that your VoIP service offers you unparalleled connectivity, but workplace connectivity is another way in which VoIP excels.
With a landline, your employees can only take calls in the office. With a cellphone, employees have to either carry around a work phone or give out their personal cell numbers. A VoIP, however, allows your employees to make and receive work calls on a desk phone or through their personal cell phones with a mobile app.
Easy-to-Use
Ease of use is an extremely important part of managing your company’s phone service. Landlines are notoriously difficult to install; if you want to add users or rearrange the line options, you may have to reroute the phone line in the building. Cell phones are easy for companies, but often have complications for users.
The answer is a VoIP. With a VoIP, you get all the convenience of a mobile phone while also retaining all the heft of a landline. For example, you can transfer callers between extensions, but your desk phones don’t have to be in a specific layout.
Add-Ons As You Need Them
There are a variety of features available with a VoIP that you can choose to use or ignore. Some of these features are tailor-made for a business, and are great as your business starts to grow:
- Free toll-free number
- Virtual Receptionist for automated call routing
- Conference bridge
- Call blocking
- Voicemail audio sent to email
- Main business number
- Unique number for each user
- Electronic fax
Whether or not you need these options right now, they may be useful for a business as it gets larger. These add-ons are a great way to maximize the usefulness of your VoIP.
How Can You Choose the Best VoIP?
When it comes to choosing the best VoIP, it’s important that you consider a variety of things. You want to consider coverage, reliability, cost, and general quality. These are all options that Ooma Office provides for businesses of all sizes.
PC Magazine’s Business Choice Awards has named Ooma Office the #1 VoIP service for the past seven years, and many businesses have switched to Ooma Office because of its high quality and great value. If you’re looking for the best VoIP on the market, you should definitely check out Ooma Office.
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